Terms & Conditions
Use of Website & Services
• Our website is intended for individuals and businesses seeking residential or commercial cleaning services.
• You must be at least 18 years old to make a booking.
• Misuse of the website, fraudulent bookings, or unlawful activity is strictly prohibited.
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Bookings & Payments
• Bookings can be made online, by phone, or email.
• Payment methods accepted: Visa, Mastercard, American Express, Discover, Apple Pay, ACH.
• All payments are due at the time of cleaning unless otherwise arranged.
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Cancellations & Refunds
• Cancellations or reschedules must be made 24 hours in advance. Late cancellations may result in a fee.
• No-shows are charged a service fee.
• If you’re unsatisfied, contact us within 24 hours. We’ll re-clean at no cost, or consider a refund if the issue remains unresolved.
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Warranties & Service Quality
• Homebrite Cleaning guarantees professional service using safe cleaning products and practices.
• We do not provide warranties beyond the scope of services offered.
• Customer satisfaction is our priority, and our “Your clean, done right!” promise reflects that.
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Customer Responsibilities
• Ensure safe access to your property at the scheduled time.
• Declutter service areas before cleaning.
• Secure pets, valuables, and fragile items.
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Liability
• We are not liable for damage due to pre-existing conditions, normal wear and tear, or items not secured properly.
• Liability is limited to the cost of the service provided.
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Intellectual Property
• All content on our website (logos, text, designs, images) is the property of Homebrite Cleaning and may not be copied or used without permission.
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Account Suspension & Termination
• We reserve the right to suspend or cancel a customer’s booking or account for misuse, unsafe conditions, non-payment, or violation of these Terms & Conditions.
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Privacy
• Your personal information will only be used for booking and service purposes.
• We will never share or sell your information to third parties.
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Changes to Terms
• Homebrite Cleaning may update these Terms & Conditions at any time. Updates will be posted on this website with the effective date.
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Contact Us
📞 253-410-4099