Refund Policy

At Homebrite Cleaning, your satisfaction is our top priority. We strive to deliver high-quality, reliable, and detail-oriented cleaning services every time.

 

Eligibility for Refunds:

    •    If you are not satisfied with our service, please contact us within 24 hours of the appointment.

    •    We will first offer a re-clean of the areas of concern at no additional cost.

    •    If the issue remains unresolved after the re-clean, a partial or full refund may be issued at our discretion.

 

Non-Refundable Situations:

    •    Cancellations made less than 24 hours before a scheduled appointment.

    •    Situations where the property is excessively cluttered or unsafe for our staff to perform the cleaning.

    •    Services not included in the agreed-upon cleaning package.

 

Process:

    1.    Submit your concern by phone or email within 24 hours.

    2.    Provide photos or details of the issue.

    3.    Our team will review and determine whether a re-clean or refund applies.

 

We value your trust in Homebrite Cleaning and are committed to making it right—because Your clean, done right!